Lowe's Truck Delivery

Need extra help with items too large or heavy to transport on your own? Lowe's can help deliver to your home or job site!

We now offer a contact-free home delivery experience for items that are not eligible for parcel delivery, such as appliances and patio sets. To protect the health and safety of our customers and delivery teams, social distancing is used during the delivery process, and temporary, alternate protocols have been put in place to forgo the need for customers’ signatures. Products are now being delivered to the first covered area of customers’ homes, garage or outside (if applicable to the product type). If customers require placement or connections of their appliances (when applicable), we also offer this option, however it must be requested at the time of placing the order or when calling to set up the delivery time as the carriers will need to complete a screening process in advance of actual delivery to protect the health and safety of customers and delivery teams.

There are two requirements for delivery:

  1. Your delivery destination is located within 125 kms of a Lowe's store location.**

  2. Your requested item(s) is available at your local Lowe's location.

Lowe's charges $79 for delivery. Additional charges may apply.***

Delivery rates are determined by the delivery address' distance from the store, rather than by the item weight. We will generally contact you within one to two days to schedule your delivery.

DC stocked items usually ship within 24-72 hours if all products in the order are available. For specific time frames in store please see your nearest associate to identify a date. For all online orders we will contact you within 24 hours for the next available delivery date

All Lowe's truck deliveries are curb-side only, with exception of large appliances (fridges, freestanding ranges, dishwashers, washers, and dryers). Curb-side delivery service provides delivery of your item(s) to the curb at the end of your driveway.† This service does not include setup or assembly of items or removal of packaging materials.

The delivery team will provide basic hook up for any eligible major appliance you purchase online at the point of delivery such as:

  • Free-standing ranges
  • Refrigerators
  • Washers / Dryers

The delivery team cannot install or hook up items such as:

  • Over-the-range microwaves
  • Dishwashers, drop-in ranges
  • Air conditioners
  • Water heaters
  • Wall ovens
  • Surface units
  • Cooktops

Such items, as well as any gas appliances, will be delivered, but require a certified tradesman to complete the installation.

See Lowe’s installation services for details

Due to circumstances that are out of our control that are caused by the COVID-19 context, the delays to receive your appliances might be longer than usual and the delivery date of your order might be rescheduled.

Free Haul Away Services on Major Appliances*

We will haul away one for one appliance that are the same type of appliance as the new one delivered and only from the same delivery address. You must advise the sales associate at time of sale if haul away is required. Haul away items must be ready upon arrival of your delivery (unhooked, unstacked, emptied, cleaned, and free of infestation). We will not haul away more units or different units then what is being delivered. This service cannot be rescheduled.

Do not book installers or other labour and help until your items have been delivered, as delivery dates and times may vary.

Roofing shingles cannot be delivered to a rooftop. 

*Free haul away only applies to major appliances. 

**There are some locations that Lowe’s is unable to deliver to due to geographical or logistical circumstances. Please contact your local store for details.

***For deliveries outside 50 km radius, additional charges of $1 per km may apply. Maximum delivery radius will not exceed 100 km. Road tolls, ferry tolls, cabinet orders exceeding 20 units, and/or pallet charges may also be required before delivery.  

† Online Exclusive major appliances will be delivered to the curbside only - due to weight restrictions. 

Lowe's To Go Truck Rentals

Excited to take your merchandise home today? Lowe's also offers a rental truck program in select stores! Contact your local Lowe's for availability and details.

Shop Major Appliances

Choose from our extensive variety of appliance bands, sizes, and styles. We’ll have your new eligible appliances delivered and set up in your home. If you’re not satisfied, our hassle-free returns policy will apply.