Asphalt shingle roofing installation services

A new roof is a worthwhile investment since you’re protecting your home from water and air infiltration while ensuring proper ventilation for years to come. Call us for a hassle-free installation.

Here is what’s included with our asphalt shingle roofing installation services

You can count on Lowe’s to take care of your project, from A to Z. To start, you will need to submit your information by filling out our online form. Then, we'll put you in touch with a professional and certified roofer so you can choose the type of shingle and the color that best suits the style of your home. The roofer will also identify with you the preferable type of installation, based on the orientation of your home and its exposure to strong winds.

Once the project is approved, our service provider will order the materials and will contact you to schedule an installation date. At that point in the project, no cancellation is possible. The day of your installation, the materials will be delivered directly to your home and once the work is done, your roofer will explain the warranties in force, he will ask you to fill out a satisfaction form and he will make sure to clean the site before leaving.

Here are the steps for a worry-free asphalt shingle roofing installation

Choose the right material
Book your consultation
Meet with your specialist
Get ready for installation

Lowe’s offers a variety of materials and colours to fit any house style

Asphalt shingle is the most popular choice as it is also the most economical choice. It is low maintenance, it is tear-resistant and it is suitable for the extreme temperatures of our Canadian climate. Asphalt shingle is available in several colors that will match the siding of your home and the manufacturer's warranty varies between 10 to 20 years depending on the model. With Lowe’s installation services, you are in good hands.

Need help? Check out our buying guide

How to book a consultation

Fill out a consultation request online.

We will contact you within 72 hours to schedule an in-home consultation. It’s that simple!

Request a consultation

Visit a Lowe’s store near you and fill out a request with the help of one of our specialists.   

Our specialists will help you fill out an appointment request and a qualified professional will install it for you. 

Find a store 

Meet with your specialist

First meeting

One of our representatives will go to your home to discuss the different materials and colors with you. Once this meeting is over, he will present you with a free quote containing all the pertaining project details.

It’s installation day! Make sure the space is prepped and ready for installation. Note the work could start as early as 7 a.m.

That means:
• Display your renovation permit in plain sight
• Make sure that the access door to the yard is cleared
• Make sure workers have access to at least one outside electrical outlet
• Disconnect your satellite antenna (if applicable)
• Remove vehicles from your parking lot
• A clear path must be marked on the ground, around the house
• Vegetation, soil ground and outdoor furniture must be protected to avoid potential damage *

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Lowe’s to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

Top questions from our customers

Installation-related questions
When can you start … and finish?
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.
For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
Here are a few examples of project timelines:
Kitchen installations: between 8 and 12 weeks once the order has been placed
Doors and windows: 3 to 6 weeks once the order has been placed
Roofing: 15 to 30 days once the order has been placed
Siding: 15 to 30 days once the order has been placed (subject to product availability)
Heat pump: 15 to 30 days once the order has been placed

How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Lowe’s installers have liability insurance.
Whom should I call if I have a problem: Lowe’s or the installer?
Please contact Lowe’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Lowe’s store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
How do I know when it’s time to re-do my roof?
Roofing shingles have an average lifespan of 20 years. It’s important to inspect your roof every Spring for signs of aging and wear. Look out for:
• Missing shingles
• Cracked, warped, or curling shingles
• Shingle granules in the gutter
• Cracked or dry sealant around the vent or plumbing drains
• Dark lines or green patches on the roof, indicating algae, fungus, or moss
• Water stains in the attic

Harsh weather conditions, heavy rain and wind can age your roof prematurely. Shingles at the end of their useful life don’t protect your home as well as they once did and increase the risk of water infiltration in the attic and walls. Water infiltration can cause unsightly stains and promotes mould, which can cause structural damage to your home.

See what some of our customers have to say about their experience

Repairman were punctual, they knew what they were doing, and very clean.
★★★★★
Alex Aftasi, Ontario
Violeta is a force of nature! She knows her stuff, is quick and efficient and just overall awesome. Being able to come in late at night (8-9pm) and book all this was a big reason why we were able to even do our project.
★★★★★
Elliot Mereski, Alberta
The staff and the technicians/installers were competent, clean and friendly.
★★★★★
Serge Millen, Ontario
Maria and Tina (installation department) Lowe’s in Woodbridge were excellent in their follow up and keeping me advised as the project advanced. I realize Covid 19 did slow the process and I understand that.
★★★★
Bob Murray, Ontario
They were busy, so the initial call was about a week past the time we were initially told to expect their call. The day of the appointment, they were on time. Fully professional. They answered all of our questions, on site. The product was actually early. Very happy with the end result.
★★★★
Allison Strata, Alberta
The whole process was so positive that I'm planning on utilizing Lowe's installation services for a bathroom renovation.
★★★★★
Lorraine Ferraro, Ontario
We had a positive experience with Lowe’s kitchen cupboard representative Ekta right from the beginning. She was so helpful with helping us pick out the different materials needed to renovate our kitchen and offered us outstanding service. She connected us with Scott Maisie who came to our house and explained what all they could do to give us the kitchen we wanted. The installers did outstanding work and we are so happy with the outcome.
★★★★★
Nancy Kirby, Alberta
Ran into a small problem and took care of it and fixed it up to our satisfaction. Keep up the good work.
★★★★
Russ Gingrich, Ontario
The installer was a true professional and was able to install our two doors perfectly; all trim and finishing work was also completed to a very high standard.
★★★★★
Patricia Mosher, Ontario
Become a Lowe’s installation services provider
We are constantly on the lookout for experienced installation services providers. Apply now and join the Lowe’s Canada team!

Taking on a big project? We got you covered. Ask for Lowe’s financing options.

Flexible payment plans offered for all types of project - big or small. Your project is now within reach thanks to Lowe’s financing options.

Learn more

Need help? Check out our buying guide