Heating, ventilation and air conditioning system installation services

Stop fighting over the thermostat. Enjoy Carrier's heating, ventilation, and air conditioning high-performance systems for a comfortable climate at home. Our qualified installers make your comfort a priority.

Replacing your heating, ventilation and air conditioning Carrier system can be complicated. We will guide you through it. Guaranteed.

At Lowe's, we sell and install Carrier products. Carrier is the world leader in the industry. Their units are designed to regulate the ambient humidity in your home and maintain good air quality by controlling allergens as well as harmful pollutants.

Wall-mounted Carrier air conditioner
Energy-efficient, quiet and durable, our Carrier air conditioning systems are meticulously designed to keep you cool.
Carrier heat pump
Carrier heat pump systems offer heating down to -30°C and cooling up to 54 °C. It’s one way for Carrier ductless systems to offer indoor comfort solutions for any space, anytime of the year.
Carrier Furnace
Your furnace is the heart of your home. Replacing an old furnace with an energy-efficient Carrier model not only keeps you warmer during chill fall and winter seasons, but also leads to greater savings.
Carrier Air exchanger
Breathe easy and get rid of excess humidity thanks to a Carrier air exchanger. The installation is done by certified professionals who value your health and safety.

Top questions from our customers

Installation-related questions
When can you start … and finish?
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.Here are a few examples of project timelines:Kitchen installations: between 8 and 12 weeks once the order has been placedDoors and windows: 3 to 6 weeks once the order has been placedRoofing: 15 to 30 days once the order has been placedSiding: 15 to 30 days once the order has been placed (subject to product availability)Heat pump: 15 to 30 days once the order has been placed
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Lowe’s installers have liability insurance.
Whom should I call if I have a problem: Lowe’s or the installer?
Please contact Lowe’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Lowe’s store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
When is it time to replace your old HVAC system?
It is estimated that the life of an air conditioner is between 12 and 15 years. A heat pump can last 10 to 15 years. If you notice that your system is less effective than before, the unit is old or that costly repairs are on the horizon, it may be time to change it. Current systems have been improved over time and are much more efficient than those made ten years ago; we are talking up to 60% more efficient! Replacing your unit can therefore prove to be an attractive choice given the potential for saving energy.
Why are Carrier HVAC systems the best choice?
For over 100 years, Carrier has set the standard in interior comfort. Its global reputation has been built on the principles of innovation and dynamism. Always trying to exceed energy efficiency standards, Carrier offers products that stand out for their exceptional quality and performance. Moreover, several of their models are Energy Star certified. Covered by a solid guarantee, you will have peace of mind knowing that Carrier products are the gold standard in comfort and excellence.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.

See what some of our customers have to say about their experience

Repairman were punctual, they knew what they were doing, and very clean.
★★★★★
Alex Aftasi, Ontario
Violeta is a force of nature! She knows her stuff, is quick and efficient and just overall awesome. Being able to come in late at night (8-9pm) and book all this was a big reason why we were able to even do our project.
★★★★★
Elliot Mereski, Alberta
The staff and the technicians/installers were competent, clean and friendly.
★★★★★
Serge Millen, Ontario
Maria and Tina (installation department) Lowe’s in Woodbridge were excellent in their follow up and keeping me advised as the project advanced. I realize Covid 19 did slow the process and I understand that.
★★★★
Bob Murray, Ontario
They were busy, so the initial call was about a week past the time we were initially told to expect their call. The day of the appointment, they were on time. Fully professional. They answered all of our questions, on site. The product was actually early. Very happy with the end result.
★★★★
Allison Strata, Alberta
The whole process was so positive that I'm planning on utilizing Lowe's installation services for a bathroom renovation.
★★★★★
Lorraine Ferraro, Ontario
We had a positive experience with Lowe’s kitchen cupboard representative Ekta right from the beginning. She was so helpful with helping us pick out the different materials needed to renovate our kitchen and offered us outstanding service. She connected us with Scott Maisie who came to our house and explained what all they could do to give us the kitchen we wanted. The installers did outstanding work and we are so happy with the outcome.
★★★★★
Nancy Kirby, Alberta
Ran into a small problem and took care of it and fixed it up to our satisfaction. Keep up the good work.
★★★★
Russ Gingrich, Ontario
The installer was a true professional and was able to install our two doors perfectly; all trim and finishing work was also completed to a very high standard.
★★★★★
Patricia Mosher, Ontario

Taking on a big project? We got you covered. Ask for Lowe’s financing options.

Flexible payment plans offered for all types of project - big or small. Your project is now within reach thanks to Lowe’s financing options.

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