Complete bathroom renovation services

Breathe new life into your bathroom. Whether it’s installing a new toilet or replacing old ceramic tiles, Lowe’s can help with any installation project, large or small.

Here is what’s included with our bathroom renovation services

To start, you will need to submit your information by filling out our online form. Then, we’ll connect you to work virtually or in person with a bathroom designer, with whom you will discuss materials, colours, designs and service options.

Once your project is approved, our service provider will contact you within 3-5 business days to come measure your bathroom and finalize the plans. Once the plans are done, it will be time to confirm the chosen items and sign the sales contract. From this point on, the production of your bathroom will take between 6 and 8 weeks. At this stage, no cancellation is possible.

As soon as your cabinet order is complete, the installer will contact you to plan the installation of your new bathroom. Please note that the removal of your old bathroom is not included in our basic service but can be added at an additional cost. As a final step, your installer will inspect the work with you to make sure the installation is well done, and he will also clean up the job site before leaving.

Here are the steps for a worry-free bathroom renovation project

Choose your style
Plan the work to be done
Book your consultation
Meet with your specialist
Get ready for installation

Lowe’s offers a variety of materials and colours to fit any need and bathroom style

Discover which interior designs and styles match your home with our top bathroom design ideas.

Latest bathroom design trends

Determine which elements of your current bathroom need to be updated.

Vanities and medicine cabinets
We offer a selection of vanities and medicine cabinets as well as a variety of special order bathroom cabinets to accommodate all types of budgets.

Counter
Replace your old bathroom counter with a customized surface that will suit your lifestyle. From laminate to quartz, we have the countertop for you. Tempted by a quartz or granite countertop? Try our interactive tool and get a quote in only a few minutes.

Floor
Discover our wide selection of flooring to match your new decor. Installing a heated floor in the bathroom will create unparalleled comfort in your room!

Wall tiles
In addition to being useful, wall tiles will add punch to your bathroom and personality to your walls. Shop our selection of wall tiles.

Lighting
Your fixtures need an update? Shop our selection of wall lighting.

Sink and faucet
New faucets and a new sink will bring a sophisticated touch to your bathroom.

Toilet, bathtub and shower
Are you thinking of modernizing your bathroom plumbing? Shop for your new toilet, bathtub and shower as soon as possible so you have the metrics you need to finalize your plan.

Need help? Check out our buying guides.

How to book a consultation

Fill out a consultation request online.

We will contact you within 72 hours to schedule an appointment. It’s that simple!

Request a consultation

Get inspired at a Lowe’s location near you and fill out a request form with the help of one of our specialists.

Our specialists will guide you through the planning process and a qualified professional will do the work for you.

Find a store

Meet with your specialist

First consultation

You’ll meet your bathroom specialist remotely from your home or one-on-one in a store. During the consultation, we’ll discuss materials, colours, designs and service options, which range from measurement to installation.

Come prepared with your existing bathroom layout, preliminary measurements, and budget to get a project quote.

In-home consultation

Once you approve the project and provide payment, a local, licensed and insured independent installer will schedule an in-home appointment to create a bathroom that reflects your style

It’s installation day! Ensure the space is prepped and ready for installation.

That means:
• Disconnect plumbing and electrical elements
• Clear out cabinets, countertops and open shelving
• Make sure accessories (sinks, faucets, etc.) are on site
• A clear path should be made where the installation will take place
• Floors should be protected to avoid potential damage*

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Lowe’s to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

A few project ideas for inspiration

Top questions from our customers

Installation-related questions
When can you start … and finish?
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.Here are a few examples of project timelines:Kitchen installations: between 8 and 12 weeks once the order has been placedDoors and windows: 3 to 6 weeks once the order has been placedRoofing: 15 to 30 days once the order has been placedSiding: 15 to 30 days once the order has been placed (subject to product availability)Heat pump: 15 to 30 days once the order has been placed
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Lowe’s installers have liability insurance.
Whom should I call if I have a problem: Lowe’s or the installer?
Please contact Lowe’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Lowe’s store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
What details should I look for during my quality assurance assessment with the installer?
• Inspect the holes drilled for the faucets
• Inspect the cabinets and the countertop for chips, cracks or scratches
• Make sure all adhesives (glue, silicone, caulk) have well adhered
How should I care for my new bathroom?
• Liquid spills and stains should be cleaned immediately
• Only use nonabrasive cleaners, that do not contain bleach, solvents, acids or high alkaline
• Avoid putting too much weight on your new counters as chips, cracks and scratches from heavy objects or misuse are not covered under warranty
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.

See what some of our customers have to say about their experience

Repairman were punctual, they knew what they were doing, and very clean.
★★★★★
Alex Aftasi, Ontario
Violeta is a force of nature! She knows her stuff, is quick and efficient and just overall awesome. Being able to come in late at night (8-9pm) and book all this was a big reason why we were able to even do our project.
★★★★★
Elliot Mereski, Alberta
The staff and the technicians/installers were competent, clean and friendly.
★★★★★
Serge Millen, Ontario
Maria and Tina (installation department) Lowe’s in Woodbridge were excellent in their follow up and keeping me advised as the project advanced. I realize Covid 19 did slow the process and I understand that.
★★★★
Bob Murray, Ontario
They were busy, so the initial call was about a week past the time we were initially told to expect their call. The day of the appointment, they were on time. Fully professional. They answered all of our questions, on site. The product was actually early. Very happy with the end result.
★★★★
Allison Strata, Alberta
The whole process was so positive that I'm planning on utilizing Lowe's installation services for a bathroom renovation.
★★★★★
Lorraine Ferraro, Ontario
We had a positive experience with Lowe’s kitchen cupboard representative Ekta right from the beginning. She was so helpful with helping us pick out the different materials needed to renovate our kitchen and offered us outstanding service. She connected us with Scott Maisie who came to our house and explained what all they could do to give us the kitchen we wanted. The installers did outstanding work and we are so happy with the outcome.
★★★★★
Nancy Kirby, Alberta
Ran into a small problem and took care of it and fixed it up to our satisfaction. Keep up the good work.
★★★★
Russ Gingrich, Ontario
The installer was a true professional and was able to install our two doors perfectly; all trim and finishing work was also completed to a very high standard.
★★★★★
Patricia Mosher, Ontario
Become a Lowe’s installation services provider
We are constantly on the lookout for experienced installation services providers. Apply now and join the Lowe’s Canada team!

Taking on a big project? We got you covered. Ask for Lowe’s financing options.

Flexible payment plans offered for all types of project - big or small. Your project is now within reach thanks to Lowe’s financing options.

Learn more

Latest bathroom design trends

Need help? Check out our buying guides.