The following products may take up to 24 hours, please wait for your "order is ready for pickup" email to arrive:
2.You will receive an email confirming that your order is ready.
3.Use the Pick-Up Scheduler to select the time slot that suits you.
4.Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle.
Locate the Pick-Up Zone near the cash register to get your order.
When picking up your order, please provide a photo ID and a copy of the confirmation email.
Commercial customers can save precious work time with the convenience of shopping online too!
Make sure to check the store hours of your selected store - especially around the holidays. After your order has been placed, you will receive two separate email notifications from Lowe's:
Contractor or homeowner, please visit our Customer Service Desk and provide two key items to help our associates process your order:
You will be required to sign an acknowledgement when you pick up your order. For your protection, orders can only be released to the customer who placed the order. However, it is possible to have someone from the same household pick up on your behalf.
We recommend that you pick up your item(s) within 7 days of the date your order is ready for pickup (within 2 days for live plant orders). If this is not possible, please contact your local Lowe's store. If your item(s) are not picked up, they will be refunded and placed back onto the shelf.
*Service provided in participating stores only.