We hope you love what you ordered, but if something isn't right, let us know. Exception made for appliances, outdoor power equipment, and furniture, if you receive an item you're dissatisfied with, you may return it within 90 days of receipt to any Lowe's store in Canada for a refund to your original tender within our current return policy guidelines. Bring the item(s) with a copy of your shipping confirmation email to the Returns Desk at your local Lowe's store. Conditions and exceptions apply.
In-Store:
Customer satisfaction is our goal, but if you are not completely satisfied with your purchase simply return the merchandise to any Lowe's store in Canada within the policy delay. We, in our discretion, will repair it, replace it, or, based on your method of payment, refund your money.
