Contractor Rewards Program Terms & Conditions
Contractor Rewards Program Mobile Membership Terms & Conditions
TERMS AND CONDITIONS
Enrollment, Membership and all related benefits of the Contractor Rewards Program Mobile Membership are offered at Lowe's discretion. Use of the CRP Mobile Membership ID and Barcode constitutes acceptance of, and is subject to, the terms and conditions of The Lowe's Contractor Rewards Program Mobile membership, which Lowe's may change without notice at any time.
1. Presentation of the Lowe's Contractor Rewards Program Mobile Membership
The Lowe's Contractor Rewards Program Mobile Membership ("Mobile CRP") is a program provided by Lowe's Companies Canada, ULC ("Lowe's") for its clients of the following classifications: business client involved in, but not limited to, building construction, renovation, repair and maintenance. This includes self-employed trades people, contractors, property management companies, industrial & government organizations. To take advantage of the Mobile CRP, the client must be a Canadian resident, have a company client number in Lowe's computer store systems and have a CRP Mobile Membership ID. The client must have a valid email address with which we can provide regular Mobile CRP administration communications.
By using his or her CRP Mobile Membership ID, the client confirms his approval of the Mobile CRP Terms and Conditions, including any modification that may be applied by Lowe's at a later date, if needed and at Lowe's sole discretion. Please read all Mobile CRP Terms & Conditions carefully and visit the Mobile CRP's website regularly, at Lowes.ca/contractorrewards (the "Website") to review any new modifications implemented to these Terms & Conditions. The online version of these Terms & Conditions(on) Lowes.ca/contractorrewards shall prevail over previous versions and versions found elsewhere.
2. Eligibility, registration and membership
The Mobile CRP is open to Canadian residents who are contractor clients within the above classifications at Lowe's, and who have a company assigned Contractor Rewards number in Lowe's computer systems, in participating Lowe's stores only. The CRP Mobile Membership ID guarantees client's eligibility to the Mobile CRP and the client holding a validly issued CRP Mobile Membership ID shall be a Mobile CRP Member. No membership fees are required to join the Mobile CRP. The Mobile CRP Member may register for the Mobile CRP online and or by visiting the Contractor or Customer Service desk, and or by speaking to any Lowe's associate at his or her participating Lowe's store. Lowe's reserves the right to remove any client from the Mobile CRP whose representatives do not act in an ethical manner or for reasons unspecified. Duplication of fraudulent accounts will forfeit eligibility to the Mobile CRP.
To receive Mobile CRP information and updates, the Mobile CRP Member must visit any local participating Lowe's store and speak to any associate at the Contractor or Customer Service desk who will be able to provide further information about the Mobile CRP.
3. The CRP Mobile Membership ID
The CRP Mobile Membership ID (including any barcode) is NOT A CREDIT CARD OR FORM OF TENDER. The CRP Mobile Membership ID is valid and registered upon the Mobile CRP Member's receipt. All CRP Mobile Membership ID application requests are subject to approval from the Contractor desk, in participating Lowe's stores ONLY. Certain conditions apply. The CRP Mobile Membership ID is accepted at participating Lowe's Canada stores. The CRP Mobile Membership ID is the property of Lowe's and identifies its holder as a Mobile CRP Member of the Lowe's Contractor Rewards Program. The CRP Mobile Membership ID is not transferable, is non-negotiable, and does not have any preset monetary value.
4. Lowe's Contractor Rewards Program Mobile Membership features and benefits:
To be eligible for benefits Mobile CRP Members must present their valid Lowe's CRP Mobile Membership ID to a cashier or online at time of purchase.
4.1 Contractor Appreciation Event Invitations
Mobile CRP Members may be invited to various events and opportunities according to their profile and Mobile CRP Member status. Lowe's reserves the right to select and invite Mobile CRP Member at its sole discretion. A Mobile CRP Member who cannot attend an event to which he/she was invited may not necessarily receive an invitation to another event during the same year.
4.2 Exclusive Mobile CRP offers and coupons
Exclusive offers may be sent to Mobile CRP Members by email and/or in the Mobile Application; those offers will be applicable upon presentation of the CRP Mobile Membership ID only, during the promotion validity period. Please note that the Mobile CRP Member must provide the following information in order to receive special offers and coupons: valid email address, acceptance to receive electronic commercial messages at the said email address and information found on the CRP Application.
4.3 CRP 5% discount
Mobile CRP Member will receive 5% off eligible purchases. Certain product exclusions may apply. The Mobile CRP 5% Discount does not apply to gift cards, shipping & delivery fees, and extended protection plans.
4.4 Contractor Pack/ BUY IN BULK AND SAVE Pricing
CRP 5% Discount will not apply on BUY IN BULK AND SAVE pricing.
4.5 Stephenson's Discount
Upon presentation of their CRP Mobile Membership ID and Valid ID Mobile CRP Members are eligible to receive 20% off their Tool Rentals at all Stephenson's locations across Canada.
4.6 Mobile CRP Members may also be eligible to receive
• *10% Off Maytag, KitchenAid and Whirlpool Appliances
• *10% Off on Valspar, Minwax, Purdy, Thompson’s Waterseal, Cabot, SICO and Olympic products as part of Lowe’s PRO Paint Advantage Program *10% discounts replace the everyday 5% CRP discount. Therefore an additional 5% discount will not be added to the 10% Savings for these items and the 10% discounts cannot be combined with any other offer/discount. See store for details.
4.7 Other features of the Mobile CRP include special offers and discount enhancements that may be added throughout the year during special in store events
All CRP discounts and offers cannot be combined with any other offer, promotion, rebate, coupon, or discount (including, but not limited to, 5% off Everyday credit offer(s), Lowe's price Match Guarantee, or any quotes or volume discounts).
• Reduced Contractor Delivery Rates (See Store for Details) Additional 5% discounts do not apply on preferred PRO rated delivery rates
5. Protection of personal information and promotional emails
By submitting your application to the Mobile CRP, you acknowledge and agree that your personal information is collected, used and disclosed in accordance with our Privacy Statement which is available at www.lowes.ca. Your information may be shared among RONA and its affiliates. As provided in our Privacy Statement, We may process and store your personal information outside of Canada. Please note that, while your personal information will at all times be protected in accordance with our Privacy Statement, when your personal information is located outside Canada it will be subject to the laws of the country in which it is situated and may be subject to access by law enforcement or other governmental agencies in those countries pursuant to lawful orders or legal process.
6. Contractor Rewards Program modifications
Lowe's reserves the right to modify, suspend or cancel the Mobile CRP, in whole or in part at any time, with or without prior notice. Any such changes will be made in new Terms and Conditions posted on the Website, and will be effective from the date of posting unless stated otherwise. The Mobile CRP Member is solely responsible for checking the Website to be aware of the current Terms and Conditions for the Mobile CRP.
Despite the efforts made by Lowe's to ensure the accuracy of the information provided, it is possible that errors appear from time to time. Consequently, Lowe's reserves the right to correct these errors at any time, even if the error has an impact on the current Mobile CRP benefits.
7. Governing law and dispute resolution
These Terms and Conditions shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. All decisions regarding the interpretation of these Terms and Conditions shall be at the sole discretion of Lowe's, and shall be final and binding in all respects. To report an apparent discrepancy, or to request information about your membership status, please contact your home store. If you disagree with any modifications to the Mobile CRP or to these Terms and Conditions, your sole recourse will be to terminate your membership in the Mobile CRP – this termination shall not dispense the Mobile CRP Member of paying any current transactions or outstanding account balances.
8. General information
Lowe's reserves the right to cancel certain benefits without notice to the Mobile CRP Member, in the event that the Mobile CRP Member, with respect to the Mobile CRP, fails to honour the Mobile CRP's Terms and Conditions; commits fraud or makes false or misleading statements; or otherwise misuses the Mobile CRP. Lowe's is solely responsible for administering the Mobile CRP. By taking part in the Mobile CRP, the Mobile CRP Member agrees to compensate, indemnify and hold harmless Lowe's, its subsidiaries and all merchants of the Lowe's network with respect to any loss or damages that may be incurred by the Mobile CRP Member while taking part in the Mobile CRP.
LOWE'S MAKES NO EXPRESS OR IMPLIED REPRESENTATION OF WARRANTY AS TO ANY MOBILE CRP BENEFIT AND WILL NOT BE LIABLE FOR INJURY, DAMAGE, LOSS OR EXPENSE RESULTING FROM THE USE, ACCEPTANCE, OR DENIAL OF ANY CRP BENEFIT.
Neither the Mobile CRP, any benefit, nor these Terms and Conditions creates, constitutes or gives rise to any legal or contractual rights by Mobile CRP Members against Lowe's.
9. Contact Us
At Lowe's, your needs come first! We aim to provide our clients with high quality and rapid service. For prompt answers to all your questions you can visit your home store. Should you require further information, please contact us via Email: Contractorrewards@lowes.com
Learn More About the Contractor Rewards Program
Sign up in-store at our Contractor Services desk and get an additional 5 -10%* off with Lowe's Business Credit or Contractor Rewards Program.