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Home > About Us > Gift Card Basic Terms & Conditions

Gift Card Basic Terms & Conditions

A Lowe's Gift Card is not a credit/debit card and has no implied warranties. This card is not redeemable for cash unless required by law and cannot be used to make payments on any charge account. Lowe's reserves the right to deactivate or reject any Gift Card issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

Lost or stolen Gift Cards can only be replaced upon presentation of original sales receipt for any remaining balance. It will be void if altered or defaced.

To check your Lowe's Gift Card balance, call 1-800-560-7172 or see the Customer Service Desk in any Lowe's store.

Check Your Gift Card Balance

If you already have a Lowe's Gift Card and want to check your balance, you can call 1-800-560-7172, or visit the Customer Service Desk at any Lowe's store.

Gift Card Information

Lowe's Gift Cards are available in amounts between $10 and $500, not to exceed $500 per purchase. If you require a higher volume, gift cards are available in amounts between $5 and $2000 call 1-800-560-7172 or see the Customer Service Desk in any Lowe's store. Although a Lowe's Gift Card can be reloaded, no more than $2,000 can be redeemed from a single card in one day.

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