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Home > Lowe's Services > Contractor Rewards Program Terms & Conditions

Contractor Rewards Program Terms & Conditions

TERMS AND CONDITIONS

Enrollment, Membership and all related benefits of the Contractor Rewards Program (CRP) are offered at Lowe's discretion. Use of the CRP card and Barcode constitutes acceptance of, and is subject to, the terms and conditions of The Lowe's Contractor Rewards Program, which Lowe's may change without notice at any time.

1. Presentation of the Lowe's Contractor Rewards Program (CRP)

The Lowe's Contractor Rewards Program ("CRP") is a program provided by Lowe's Companies Canada, ULC ("Lowe's") for its clients of the following classifications: companies involved in building construction, renovation, repair and maintenance. This includes self-employed trades people, contractors, property management companies , industrial & government organizations. To take advantage of the CRP, the client must be a Canadian resident, have a company client number in Lowe's computer store systems and have a CRP Card. The client must have a valid email address with which we can provide regular CRP administration communications.

By using his or her CRP Card, the client confirms his approval of the CRP Terms and Conditions, including any modification that may be applied by Lowe's at a later date, if needed and at Lowe's sole discretion. Please read all CRP Terms & Conditions carefully and visit the CRP's website regularly, at Lowes.ca/contractorrewards (the "Website") to review any new modifications implemented to these Terms & Conditions. The online version of these Terms & Conditions(on) Lowes.ca/contractorrewards shall prevail over previous versions and versions found elsewhere.

2. Eligibility, registration and membership

The CRP is open to Canadian residents who are contractor clients within the above classifications at Lowe's, and who have a company assigned Contractor Rewards number in Lowe's computer systems, in participating Lowe's stores only. The CRP Card guarantees client's eligibility to the CRP and the client holding a validly issued CRP Card shall be a CRP Member. No membership fees are required to join the CRP. The CRP Member may register for the CRP by visiting the Contractor or Customer Service desk, and or by speaking to any Lowe's associate at his or her participating Lowe's store. Lowe's reserves the right to remove any customer from the CRP whose representatives do not act in an ethical manner or for reasons unspecified. Duplication of fraudulent accounts will forfeit eligibility to the CRP.

To receive CRP information and updates, the CRP Member must visit any local participating Lowe's store and speak to any associate at the Contractor or Customer Service desk who will be able to provide further information about the CRP.

3. The CRP Card

The CRP Card (including any barcode) is NOT A CREDIT CARD. The CRP card is valid and registered upon the CRP Member's receipt. All CRP Card application requests are subject to approval from the Contractor desk, in participating Lowe's stores ONLY. Certain conditions apply. The CRP Card is accepted at Lowe's Canada stores. The CRP Card is the property of Lowe's and identifies its holder as a member of the Lowe's Contractor Rewards Program. The card is not transferable, is non-negotiable, and does not have any preset monetary value.

4. Lowe's Contractor Rewards Program features and benefits:

To be eligible for benefits CRP member must present Lowe's Contractor Rewards card and valid ID to cashier at time of purchase.

4.1 Contractor Appreciation Event Invitations
CRP Member may be invited to various events and opportunities according to their profile and member status. Lowe's reserves the right to select and invite CRP Member at its sole discretion. A CRP Member who cannot attend an event to which he/she was invited may not necessarily receive an invitation to another event during the same year.

4.2 Exclusive CRP offers and coupons
Exclusive offers may be sent to CRP Members by email; those offers will be applicable upon presentation of the CRP Card only, during the promotion validity period. Please note that the CRP Member must provide the following information in order to receive special offers and coupons: valid email address, acceptance to receive electronic commercial messages at the said email address and information found on the CRP Application.

4.3 CRP 5% discount
CRP Member will receive 5% off of eligible purchases. Certain product exclusions may apply. The CRP 5% Discount does not apply to gift cards, shipping & delivery fees, and extended protection plans.

4.4 Contractor Pack Pricing
CRP 5% Discount will apply on all Contractor Pack pricing.

4.5 Stephenson's Discount
Upon presentation of their CRP Card and Valid ID CRP Members are eligible to receive 20% off their Tool Rentals at all Stephenson's locations across Canada.

4.6 CRP Members may also be eligible to receive
• *10% Off Maytag, KitchenAid and Whirlpool Appliances
• *10% Off Para Paint, HGTV Home by Sherwin Williams, Minwax and Purdy products
• Added Savings on Appliance bundles from Electrolux and Frigidaire (See Store for Details)
• Reduced Contractor Delivery Rates (See Store for Details)

*10% discounts replace the everyday 5% CRP discount. Therefore an additional 5% discount will not be added to the 10% Savings for these items and the 10% discounts cannot be combined with any other offer/discount. See store for details.

4.7 Other features of the CRP include special offers and discount enhancements that may be added throughout the year during special in store events

4.8 Limitations
All CRP discounts and offers cannot be combined with any other offer, promotion, rebate, coupon, or discount (including, but not limited to, 5% off Everyday credit offer(s), Lowe's price Match Guarantee, or any quotes or volume discounts).

5. Protection of personal information and promotional emails

By submitting your application to the CRP, you acknowledge and agree that your personal information is collected, used and disclosed in accordance with our Privacy Statement which is available at www.lowes.ca. Your information may be shared among RONA and its affiliates. As provided in our Privacy Statement, We may process and store your personal information outside of Canada. Please note that, while your personal information will at all times be protected in accordance with our Privacy Statement, when your personal information is located outside Canada it will be subject to the laws of the country in which it is situated and may be subject to access by law enforcement or other governmental agencies in those countries pursuant to lawful orders or legal process.

6. Contractor Rewards Program modifications

Lowe's reserves the right to modify, suspend or cancel the CRP, in whole or in part at any time, with or without prior notice. Any such changes will be made in new Terms and Conditions posted on the Website, and will be effective from the date of posting unless stated otherwise. The CRP Member is solely responsible for checking the Website to be aware of the current Terms and Conditions for the CRP.

Despite the efforts made by Lowe's to ensure the accuracy of the information provided, it is possible that errors appear from time to time. Consequently, Lowe's reserves the right to correct these errors at any time, even if the error has an impact on the current CRP benefits.

7. Governing law and dispute resolution

These Terms and Conditions shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. All decisions regarding the interpretation of these Terms and Conditions shall be at the sole discretion of Lowe's, and shall be final and binding in all respects. To report an apparent discrepancy, or to request information about your membership status, please contact your home store. If you disagree with any modifications to the CRP or to these Terms and Conditions, your sole recourse will be to terminate your membership in the CRP – this termination shall not dispense the Member of paying any current transactions or outstanding account balances.

8. General information

Lowe's reserves the right to cancel certain benefits without notice to the cardholder, in the event that the cardholder, with respect to the CRP, fails to honour the CRP's Terms and Conditions; commits fraud or makes false or misleading statements; or otherwise misuses the CRP. Lowe's is solely responsible for administering the CRP. By taking part in the CRP, the cardholder agrees to compensate, indemnify and hold harmless Lowe's, its subsidiaries and all merchants of the Lowe's network with respect to any loss or damages that may be incurred by the cardholder while taking part in the CRP.

LOWE'S MAKES NO EXPRESS OR IMPLIED REPRESENTATION OF WARRANTY AS TO ANY CRP BENEFIT AND WILL NOT BE LIABLE FOR INJURY, DAMAGE, LOSS OR EXPENSE RESULTING FROM THE USE, ACCEPTANCE, OR DENIAL OF ANY CRP BENEFIT.

Neither the CRP, any benefit, nor these Terms and Conditions creates, constitutes or gives rise to any legal or contractual rights by CRP Members against Lowe's.

9. Contact Us

At Lowe's, your needs come first! We aim to provide our customers with high quality and rapid service. For prompt answers to all your questions you can visit your home store. Should you require further information, please contact us via Email: Contractorrewards@lowes.com

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