Customer Service: Lowes.ca Orders, General Questions, Product Assistance

In-Store Services: In-Store Experiences & In-Store Purchases

Lowe's Protection Plan

Customer Service Requests

REQUEST FOR A RETURN

Access your order via the Returns page. Once the order summary page appears, the link to make a return will be displayed at the top right of your screen.

Return your order



FOR INQUIRIES RELATED TO PRICE MATCH/PRICE GUARANTEE 

Complete the contact information fields.In the message field, enter your online order number

  • Your order number can be found in your order confirmation email titled: "We have received your order."
  • Add as much information as you can in the message field, including the competitor web address with the item for which you are requesting a Price Match, to allow us to process your request.