Terms of Use

Welcome to the Lowes.ca site (the "Site"). Lowe's requests that you carefully read the Terms and Conditions and our Privacy and Security Policies before using the Site. Lowe's Companies Canada, ULC ("Lowe's") provides services to you subject to the following Terms and Conditions. By using the Site, you agree to follow and be bound by these Terms and Conditions and our Privacy and Security Policies without modification.

Use of the Site
Lowes.ca may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Lowe's and its affiliates reserve the right to refuse service in its discretion, including, without limitation, if Lowe's believes that customer conduct violates applicable law or is harmful to the interests of Lowe's and its affiliates.

Information You Submit
No information or material provided to Lowe's by you through the Site may contain vulgar, obscene, threatening or otherwise unlawful language or material. By sending any how-to or product information or material, you grant Lowe's an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute materials or information, and you represent and warrant that you own or otherwise control all of the rights to such information or materials and that Lowe's is free to use ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless we obtain your permission to use your name or we are required to do so by law. Please review our Privacy Policy for a complete description of how we handle personal information submitted in the process of ordering products or registering on our Site.

Lowe's may also make employment opportunity information available through this Site. Lowe's is an equal opportunity employer. Lowe's provides equal employment opportunities to qualified persons without regard to race, ancestry, creed (religion), sex, place of origin, age, disability or any other characteristic protected by applicable law. Lowe's policy relates to all phases of employment including recruitment, placement, promotion, training, demotion, transfer, layoff, recall and termination, rates of pay, employee benefits and participation in all company-sponsored employee activities.

THE INFORMATION AND MATERIALS IN THIS SITE ARE PROVIDED FOR YOUR REVIEW IN ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE MATERIALS DO NOT NECESSARILY REFLECT THE OPINIONS OF LOWE'S OR ANY OF ITS AFFILIATES OR AGENTS. THESE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP-TO-DATE. YOU MAY NOT ACT OR RELY ON ANY INFORMATION OR MATERIALS IN THIS SITE AND YOU PARTICULARLY SHOULD NOT MAKE ANY INVESTMENT DECISIONS BASED ON ANY INFORMATION OR MATERIALS IN THIS SITE. YOU MUST INDEPENDENTLY VERIFY THE ACCURACY OF ALL SUCH INFORMATION AND MATERIALS BEFORE ACTING OR RELYING THEREON OR MAKING ANY INVESTMENT DECISIONS IN CONNECTION THEREWITH. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.

Copyright
All software and content included on this Site, such as text, graphics, logos, button icons, images, audio clips, and software, is the owned or licensed property of Lowe's or its software and content suppliers and protected by Canadian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Lowe's and protected by Canadian and international copyright laws. Lowe's grants you permission to view and use content and software made available to you on the Site in connection with your personal, non-commercial use of the Site. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content and software on this Site is strictly prohibited, including, without limitation, any reproduction, distribution or transmission of the videos and/or How-To, Buying Guides and other instructional content on this Site.

Product Information and Warranties
Unless indicated otherwise, most products and services featured on the Site are available directly from or through Lowe's. Lowe's has made a conscientious effort to display and describe its products and services on the Site accurately so that you can get a good idea of their design and use, and of the services offered. Furthermore, Lowe's is constantly improving its information, products and services. Consequently, Lowe's cannot and does not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability and services. Products and services are the responsibility of the manufacturer or provider of those services and are covered by the warranties offered by such manufacturers or providers. Warranty information regarding any products and services featured on the Site are available at no cost to you by e-mailing manager@lowes.com, by calling Lowe's Customer Service department at 1-800-44-LOWES, or writing Attn: Customer Service, Lowe's Companies, Inc., P.O. Box 1111, North Wilkesboro, North Carolina 28656-0001.

Errors
Although great care is taken in the production of the Site, typographical, illustrative or pricing errors may occur. Lowe's reserves the right to correct errors at any time, including without limitation, advising you at the point of sale should the correct price of an item be different from the price stated on the Site.

Links to Other Websites
The Site may contain links to other websites so that you may learn more about the products available at Lowe's and other matters that Lowe's feels may be of interest to you. Lowe's is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Lowe's of the site or any association with its operators. While Lowe's will make commercially reasonable efforts to ensure that these websites will meet your approval, Lowe's does not have control over, and is in no manner responsible or liable for, the availability and content of the websites to which the Site is linked. Lowe's makes no representations whatsoever about any other site you may access through Lowes.ca. Any concerns regarding any product or service offered by a website to which the Site is linked or the link itself should be directed to the operator of that specific website and not to Lowe's.

Disclaimer
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. THIS SITE IS PROVIDED BY LOWE'S ON AN "AS IS" BASIS. LOWE'S AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LOWE'S AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHER PROPRIETARY RIGHTS, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. LOWE'S AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, AGGRAVATED OR CONSEQUENTIAL DAMAGES OR DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, OR BUSINESS INTERRUPTION ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE, ANY DELAYS ON THE SITE, OR THE INABILITY TO USE THE SITE, ANY PORTION THEREOF, OR ANY HYPERLINKED WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LOWE'S OR ANY OF ITS AFFILIATES HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnity
You agree to indemnify and save harmless Lowe's and their respective directors, officers, employees, consultants, representatives and agents from and against any and all losses, claims, actions, damages and expenses, including legal fees and disbursements on a full indemnity basis, arising from or in connection with your use of the Site.

Trademarks Lowe's®, Lowe's Home Improvement Warehouse™, Kobalt™, Reliabilt™, HarborBreeze™, Basic Blindz™, Envi-Ro-Temp™, Manor Court™, Top Choice™, Garden Plus™, Holiday™, Aquasource™, Custom Size Now™, Designables™, Holiday Living™, Portfolio™, Outdoor Living and Design™, and Severe Weather™ are trademarks or registered trademarks of LF, LLC, in Canada and other countries and may not be used in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Lowe's. Nothing on the Site should be construed as granting, by implication or otherwise, any licence or right to use any trademarks displayed on the Site, without the prior written permission of the trademark owner.

General
You agree that this agreement and your use of this Site are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Toronto, Ontario, Canada in all disputes (a) arising out of, relating to, or concerning this Site and/or this agreement, (b) in which this Site and/or this agreement is an issue or a material fact, or (c) in which this Site and/or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above. Lowe's has endeavoured to comply with all legal requirements known to it in creating and maintaining this Site, but makes no representation that materials on this Site are appropriate or available for use in any particular jurisdiction. Use of this Site is unauthorized in any jurisdiction where all or any portion of this Site may violate any legal requirements and you agree not to access this Site in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk [and, if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use.]

With the prior agreement of Lowe's, any claim, dispute or controversy arising out of, relating to or concerning this Site and/or this agreement shall be decided by binding arbitration in accordance with the Rules of the American Arbitration Association and any such arbitration proceedings shall be brought and held in Toronto, Ontario, Canada. The decisions of the arbitrators shall be binding and conclusive upon all parties involved and judgment upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction.

You agree that Lowe's may at any time and without notice change the terms, conditions and notices under which this Site is offered.

You agree that no joint venture, partnership, employment or agency relationship exists between you and Lowe's as a result of this agreement or your use of this Site.

Lowe's performance of this agreement is subject to existing laws and legal process and nothing contained in this agreement is in derogation of Lowe's right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Lowe's with respect to such use.

Except for additional terms governing your use of specialized portions of the Site, such as contests and promotions, these Terms and Conditions and the Privacy and Security Statement constitute the entire agreement between you and Lowe's with respect to this Site. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Lowe's with respect to this Site. No modification of this agreement shall be effective unless it is authored by Lowe's, or unless it is physically signed in blue ink by a Lowe's executive officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by Lowe's in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of this Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by Lowe's in printed form.

All other trademarks not owned by Lowe's or its affiliates that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Lowe's or its subsidiaries or affiliates.