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Accessibility Feedback

 

 



Accessibility for Ontarians with Disabilities Act (AODA)
Customer Service Feedback Form

Thank you for visiting Lowe's.  We value all of our customers and strive to meet everyone's needs.  We recognize that receiving feedback provides a valuable opportunity to learn and improve.

  1.  Date of Visit: 
       Time of Visit:  :
 

  2.  Did we respond to your customer service needs?
   Yes      No
    If No, please explain:
     
  3.  Was our customer service provided to you in an accessible manner?
   Yes      No
    If No, please explain:
   
 

   Optional information - complete only if you wish to be contacted.
   Preferred contact method:

    Telephone 

              ext. 

    Email         

           

    Mailing Address

          Name:
         

          Address:
         

          City:
         

          Postal Code:
            

                    


To view the Accessibility Policy click here.
If you prefer to receive the Accessibility Policy in an alternate format click here.
For a printable Accessibility Feedback Form click here.

Lowe's protects your privacy and your personal information. The personal information requested on this form is collected under the authority of Lowe's Companies Canada, ULC and in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA) for the administration of Lowe's and its programs and services. Direct any questions about this collection to


Lowe's Companies Canada, ULC
Attn: Lowe's Privacy Officer
5160 Yonge St.
Suite 200, Box 25
North York, Ontario
M2N 6L9
GENERAL INQUIRIES

Customer Care

Phone: 1-800-44LOWES (445-6937)
Fax: 1-866-925-6620
Email address: WeCare@lowes.com

For customer service on Lowe's In Warranty and Extended Protection Plan products, please call Lowe's Canada Service Advantage at
1-866-46LOWES

Lowe's Canada

Toronto Office
5160 Yonge St.
Suite 200, Box 25
North York, Ontario
M2N 6L9



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©2012 Lowe's®. All rights reserved. Lowe's and the gable design are registered trademarks of LF, LLC

*We guarantee our everyday competitive prices. If you find a lower everyday price on an identical stock item at any local retail competitor that has the item in stock, we’ll beat their price by 10% when you buy from us. If you find a lower sale price on an identical stock item at any local retail competitor that has the item in stock, we’ll match their sale price. For competitor percent-off sales, we’ll match their discounted price. Just bring us confirmation of the price that you have found. Lowe’s reserves the right to verify the lower price prior to sale. Competitor close-out, discontinued, clearance, liquidation, special order, damaged items, delivery, and assembly are excluded from this offer. Limited to reasonable quantities for homeowner and one-house order quantities for cash and carry contractors. Current in-store price, if lower, overrides Lowe’s advertised price. Price guarantee honoured at all Lowe’s retail locations in Canada. Other conditions apply. Visit store for complete details.

Product availability and pricing on this website are limited to weekly flyer offerings. Store product inventory search, product details and pricing are not available at this time. Look for improvements and updates, later this year. While we are developing new capabilities to improve your experience please browse through the website for information on home improvement projects.